COPA is comprised of a diverse staff with many years of investigative and legal experience.  Because our work takes us into communities throughout the City, we wanted to give you insight into the people that populate the agency.  See below for demographic information about the staff’s make up as well as a few fun tidbits about some of our staff.

Staff Spotlight

  • Name: Angela Hearts-Glass
  • Role at COPA: Director of Quality Management
  • Favorite Quote: "When someone shows you who they are, believe them the first time." - Maya Angelou
  • Favorite Chicago Restaurant: Red Lobster
  • Favorite Sports Team: Chicago White Sox
  • Why COPA: I love the city of Chicago and all its people. I believe that there are some wrong things that have been done to innocent people which must be corrected! I believe that COPA will assist making those who have been mistreated realize there is someone who wants to hear your voice and I want to be a part of that.

Staff Spotlight

  • Name: Karlo Silva
  • Role at COPA: Data Entry Operator
  • Favorite Quote: "To be the Man, you've got to beat the Man." - Ric Flair
  • Favorite Chicago Restaurant: Eataly
  • Favorite Sports Team: Chicago Bulls and Cubs
  • Why COPA: Since starting here last July, I have come to enjoy my time here. There is always something different everyday, which I enjoy. The ability to have flexibility throughout the work week is an exciting concept to me. It makes me feel like I'm starting a different adventure every day.

Facts About Our Team


Our Organizational Structure


Organizational Structure