Annual Reports:  By February 15 of each year, COPA will publish an annual report summarizing a year-over-year analysis of key statistics regarding complaint intake, pending case loads, and investigation resolutions.  The annual report will also serve as a year-in-review for the operations of agency.

Quarterly Reports:  By April 15, July 15 and October 15 of each year, COPA will publish a quarterly report summarizing a quarter-over-quarter analysis of key statistics regarding complaint intake, pending case loads, and investigation resolutions.