Shannon Hayes, Director of Investigations

Shannon majored in English at the University of Illinois at Urbana-Champaign and received a law degree from Chicago Kent College of Law. She has been working in police oversight in Chicago since 2004, starting as an investigator with the Office of Professional Standards and the Independent Police Review Authority. Shannon became a Supervising Investigator at the Civilian Office of Police Accountability in 2017, and became Director of Investigations in 2020. In that role, Shannon manages COPA’s compliance with the City of Chicago’s Video Release Policy, which covers public releases of materials for major cases, and Executive Order 2021-1, which allows complainants to request materials related to their complaints. As part of the Video Release and Transparency Unit, Shannon will continue managing these processes as well as COPA’s Freedom of Information Act compliance.