COPA recognizes that people who come into contact with our office may also be navigating a range of challenges beyond the scope of our investigative work. While connecting individuals to social services is not part of COPA’s formal mandate, we are committed to helping ensure that community members have access to information about resources that may be helpful to them. This resource guide brings together a variety of organizations and programs that provide support in areas such as housing, health care, legal assistance, crisis response, and other basic needs. Our goal is to make it easier for individuals and families to identify services that may provide additional support when they need it.
NEED HELP NOW
If you are in immediate danger or need urgent assistance, please contact one of the crisis resources below. These services provide confidential support and can connect you with help right away.
General Crisis Support
Emergency Services
📞 911
Call 911 if you are in immediate danger or experiencing a life-threatening emergency.
988 Suicide & Crisis Lifeline
📞 988
24/7 free, confidential support for emotional distress, suicidal thoughts, or mental health crises
Crisis Text Line
📱 Text HOME to 741741
24/7 text-based support from trained crisis counselors.
Domestic Violence & Sexual Violence
Chicago Domestic Violence Hotline
📞 1-877-863-6338
24/7 confidential support, safety planning, and referrals for individuals experiencing domestic violence.
National Domestic Violence Hotline
📞 1-800-799-7233
24/7 confidential crisis support via phone, chat, or text.
National Sexual Assault Hotline
📞 800-656-HOPE (4673)
Confidential support and connection to local sexual assault services.
Resource Guide
Housing & Shelter
Family Rescue
Provides emergency shelter and supportive services for survivors of domestic violence.
Services:
• Emergency safe shelter
• Legal advocacy
• Counseling
• Housing assistance
Phone: (312) 325-9191
Website: familyrescueinc.org
Ignite – Residential Emergency Youth Housing
Emergency and transitional housing programs for youth experiencing homelessness.
Services:
• Emergency youth shelter
• Transitional housing
• Case management
Phone: (312) 568-5700
Website: ignitepromise.org
WINGS
Housing and shelter services for individuals and families experiencing domestic violence.
Services:
• Emergency shelter
• Transitional housing
• Safe housing programs
• Advocacy and support services
Phone: (847) 519-7820
Website: wingsprogram.com
Safe Housing: wingsprogram.com/safe-housing/
Health Care
Howard Brown Health
One of the nation’s largest LGBTQ+ health centers providing comprehensive health services.
Services:
• Primary health care
• HIV testing and treatment
• STI testing and treatment
• Behavioral health services
• LGBTQ+ affirming care
Phone: (773) 388-1600
Website: howardbrown.org
IMAN (Inner-City Muslim Action Network)
Community health programs and social services on Chicago’s South Side.
Services:
• Community health services
• Re-entry programs
• Violence prevention
• Food and wellness initiatives
Phone: (773) 434-4626
Website: imancentral.org
Chicago Department of Public Health (CDPH)
City agency providing public health programs and services for Chicago residents.
Services:
• Public health clinics
• Immunizations
• STI testing and prevention
• Community health programs
• Health education resources
Website: chicago.gov/cdph
CommunityHealth
Free health care provider serving uninsured and underinsured adults in the Chicago area.
Services:
• Primary care
• Specialty care
• Preventive health services
• Chronic disease management
Website: communityhealth.org
Planned Parenthood Illinois
Health care provider offering reproductive health services and education.
Services:
• STI testing and treatment
• Birth control services
• Cancer screenings
• Sexual and reproductive health care
Phone: (877) 200-7745
Website: plannedparenthood.org/planned-parenthood-illinois
Mental Health & Substance Use
Rosecrance
Behavioral health organization offering mental health and substance use treatment services.
Services:
• Mental health counseling
• Substance use treatment
• Outpatient programs
Phone: (866) 784-3021
Website: rosecrance.org
Resilience
Support and advocacy for survivors of sexual violence.
Services:
• Trauma therapy
• Medical advocacy
• Legal advocacy
Phone: (312) 443-9603
Website: ourresilience.org
Metropolitan Family Services
Provides counseling, family support, and social services.
Services:
• Counseling
• Family services
• Senior support programs
Phone: (312) 986-4000
Website: metrofamily.org
Thresholds
One of Chicago’s largest mental health providers serving people with serious mental illness and substance use disorders.
Services:
• Community mental health treatment
• Substance use services
• Housing support
• Case management
Phone: (773) 572-5500
Website: thresholds.org
Legal Services
Ascend Justice
Legal advocacy organization serving survivors of domestic and sexual violence.
Services:
• Orders of protection
• Family law representation
• Immigration legal support
Phone: (312) 325-9155
Website: ascendjustice.org
Chicago Alliance Against Sexual Exploitation (CAASE)
Legal services and advocacy for survivors of sexual harm and exploitation.
Services:
• Legal representation
• Survivor advocacy
• Policy advocacy
Phone: (773) 244-2230
Website: caase.org
Immigration
National Immigration Justice Center
Provides legal services to immigrants, refugees, and asylum seekers.
Services:
• Immigration legal representation
• Asylum assistance
• Detention advocacy
Phone: (312) 660-1370
Website: immigrantjustice.org
Youth Services
BUILD (Broader Urban Involvement & Leadership Development)
Youth development and violence prevention programming.
Services:
• Youth mentorship
• After-school programs
• Violence prevention
Phone: (773) 227-2880
Website: buildchicago.org
The Firehouse Community Arts Center
Creative youth development organization offering arts, mentorship, and community programming.
Services:
• Youth arts programs
• Mentorship
• Community events
Phone: (773) 522-3473
Website: thefcac.org
Parenting & Family Support
Mujeres Latinas en Acción
Community organization supporting Latina women and families.
Services:
• Crisis intervention
• Family services
• Counseling
• Legal advocacy
Phone: (773) 890-7676
Website: mujereslatinasenaccion.org
Education & Job Training
IMAN Workforce Programs
Employment training and workforce development programs.
Services:
• Job training
• Workforce placement
• Community development
Phone: (773) 434-4626
Website: imancentral.org
Violence Prevention & Re-entry / Justice-Involved
Chicago CRED
Violence prevention and re-entry support program for individuals at highest risk of gun violence.
Services:
• Job training
• Cognitive behavioral therapy
• Outreach and mentoring
Phone: (773) 227-2880
Website: chicagocred.org
Institute for Nonviolence Chicago (INVC)
Community-based violence prevention organization focused on interrupting cycles of gun violence and supporting individuals at highest risk.
Phone: (773) 417-7421
Website: nonviolencechicago.org
ALSO (Alliance of Local Service Organizations)
Community-based violence prevention organization.
Phone: (773) 235-5705
Website: also-chicago.org
Senior Services
Little Brothers – Friends of the Elderly
Supports older adults experiencing isolation and loneliness.
Phone: (312) 455-1000
Website: littlebrotherschicago.org
Chicago Senior Services
City program providing resources, programs, and support for older adults in Chicago.
Phone: (312) 744-4016
Website: chicago.gov/senior-services
Basic Needs
Chicago Food Depository
Regional food bank supporting food pantries and hunger relief programs.
Phone: (773) 247-3663
Website: chicagosfoodbank.org
Urban Growers Collective – Fresh Moves Mobile Market
Mobile fresh food bus bringing produce to underserved neighborhoods.
Phone: (773) 376-8882
Website: urbangrowerscollective.org
Pilsen Food Pantry
Community pantry serving residents in the Pilsen neighborhood.
Phone: (773) 812-3150
Website: pilsenfoodpantry.com
CEDA
Provides utility assistance and energy bill relief for eligible households.
Phone: (312) 782-2332
Website: cedaorg.net
Chicago Utility Relief Program
Financial assistance for residents struggling with utility bills.
Website: utilitybill.chicago.gov
Additional Information About Policing & Oversight
Policing & Oversight Resources
Looking for more information about the Chicago Police Department, police policies, or oversight in Chicago? Visit COPA’s additional resource page to learn more about CPD policies, use-of-force guidelines, police oversight laws, and other related information.
Website: chicagocopa.org/contact-copa/resources/
