The review process will follow COPA’s Intake policy regarding guidelines for preliminary investigation. Eligible complaint types include:

  1. Perceived bias/harassment;
  2. Failure to provide service/neglect of duty;
  3. Discourteous treatment/unprofessionalism;
  4. Unnecessary physical contact;
  5. Use of force that does not result in death or serious bodily injury and not otherwise ineligible;
  6. 4th Amendment violation complaints not otherwise ineligible; and
  7. Any conduct not otherwise detailed in (1) – (6) that, in the view of COPA Intake Coordinator, is likely to have a minimal negative impact on the operations or professional image of CPD or the complainant has conveyed that mediation is the preferred method of resolution